Shipping Terms
What You Need to Know Before Buying Online
How Long Does Delivery Take?
Orders typically arrive within 7–10 business days. Some products may require special packaging to prevent damage during transit.
What Is the Processing Time?
Processing includes quality checks and inspections, which usually take about 12–24 hours. For most items, orders are processed within 1 business day.
Please note:
- Processing time may vary depending on stock availability, seasonal demand, or national holidays.
- If your order contains popular or limited-availability items, processing may take 1–3 business days before dispatch.
- We appreciate your patience if delays occur due to high demand.
How Will My Delivery Be Shipped?
All in-stock orders are shipped with standard tracking service. Shipments typically include:
- Protective packaging
- Care or instruction cards
- Shock-absorbing materials
- Handling instructions
- Quality assurance seals
Please allow 7–10 business days (excluding processing time) for delivery of in-stock items.
I Ordered More Than One Item. Will They Arrive Together?
We do our best to ship all items in your order together. However, some products may ship separately due to availability, size, or fragility. In such cases, items may arrive in different packages, and you will receive a shipment notification for each dispatched package.
Can I Change the Delivery Address After the Package Has Been Shipped?
Unfortunately, once an order has been shipped, we are unable to change the delivery address.
What Should I Do If I Received the Wrong Product?
If you receive an incorrect item, please contact our Customer Support Team with your order details, and we will assist you in resolving the issue promptly.